Refund policy

Last updated 16 October 2026

Payments are processed by Paddle.com, our merchant of record. Refunds are paid by Paddle to the original payment method.

Subscriptions

• Every account starts with a 14-day trial without a card, so you can see real claims from your own Stripe account before paying anything.
• Starter ($19 a month) and Pro ($39 a month): cancel at any time from the Billing page. You keep access until the end of the paid month and are not charged again.
• On request we refund the first payment of a new subscription within 14 days. Later monthly payments are not refunded, unless the law requires it or a claim we calculated was wrong because of our error (then we refund that month).
• When we refund a payment we also cancel the subscription, so you are not charged again.

How to ask for a refund

E-mail support@atesensoftware.com from the address you used at checkout, or reply to your Paddle receipt. We answer within two business days (Türkiye time). You can also contact Paddle directly through paddle.net.

Your legal rights

This policy does not limit any rights you have under the consumer law of your country, or under Paddle's refund policy.